Pengaruh Kualitas Produk dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pengguna Modem Smartfren Pada Mahasiswa Fakultas Ekonomi Universitas Medan Area (Irawati dan Hery Syahrial)
Jurnal JKBM Vol 1, Nomor 1 ISSN 2407-263x
Jurnal 2 Hery Syahrial UMA
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